Privacy Policy

1. Information We Collect

​

We may collect the following types of information:

​

1.1 Personal Information

Information that identifies you, including:

• Name

• Phone number

• Email address

• Business name

• Address or service location

• Billing/quotation details

​

1.2 Website & Usage Information

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and analytics data

​

1.3 Service Information

When you use our test and tag services, we may record:

• Asset details (equipment tested, serial numbers, test dates, results)

• Compliance documentation

• Service history

​

2. How We Collect Information

We may collect information through:

• Website contact forms

• Email or phone enquiries

• Booking and service requests

• Invoicing and payment processes

• Cookies and analytics tools (e.g., Google Analytics)

​

3. How We Use Your Information

We use your information for purposes including:

• Providing test and tag services

• Preparing quotes and invoices

• Maintaining compliance records

• Improving our website and customer experience

• Responding to enquiries

• Sending service reminders (e.g., retest due dates)

• Meeting legal and regulatory obligations

​

We do not sell or rent your personal information to third parties.

4. Disclosure of Your Information

We may disclose information to:

• Third-party service providers (e.g., email hosting, invoicing software)

• Regulatory authorities when required by law

• Subcontractors assisting with service delivery (where applicable)

​

All third parties are required to protect your information and use it only for the intended purpose.

​

5. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access

• Loss or misuse

• Modification or disclosure

​

This includes secure storage, restricted access, and encryption where appropriate.

​

6. Cookies & Website Analytics

Our website may use cookies to:

• Improve user experience

• Analyse traffic

• Personalise content

​

You can disable cookies through your browser settings, but some features may not function correctly.

​

7. Accessing and Updating Your Information

You may request:

• Access to the personal information we hold

• Corrections or updates to your information

• Deletion of information where permitted by law

​

To submit a request, contact us at:
info@safelinetestandtag.com.au

​

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.

​

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

​

​